BOSTON TOYOTA

Overall Rating 32 BRIGHTON AVENUE BOSTON, MA (617)254-2340 Rate this dealership and share your thoughts. Email a friend about this dealership Printer friendly format Discuss this Dealership! Calculate your rates 0.0   Dealership Ratings   Pricing   Customer service   Friendliness   Quality of work   Salesman knowledge   Value you recieved on your trade-in   Sales Pressure   Directions powered by Google

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"DO NOT do business with Herb Chambers Boston!" Jun 29, 2009
Review posted by Patricia Barry from Malden, MA

Please be aware that if you do business with Herb Chambers Toyota in Brighton you will regret it.

I have had several problems with my newly purchased vehicle and I have been trying to have them take care of it. They are extremely rude and dismissive. No matter what it is you have to go there three times before they fix it if they do at all. I voiced my concerns by phone and e-mail. No one got back to me. I finally got a response from a manager who said she'd look into my complaint and call me Monday. We spoke last Thursday. NO call! I do not believe I was treated fairly and I believe others will experience the same conditions if they choose to try and do business with them.

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