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1 of 1 people found the following review helpful:
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 "Horrible customer service!" Jan 05, 2007
Review posted by Anonymous from Houston, TX
Employee(s) I worked with: Darryl and various other managers/service people
Would I recommend this dealership? No way!
Review: My family's car (from out of state) broke down on their visit here during Christmas. 9 days later and the transmission is finally here, but the idiots STILL haven't installed it! Don't take your car for service here unless you want to waste a LOT of time waiting for it. They didn't even want to give us a loaner car because it was a warranty repair. The service manager even stated that they wouldn't do it because they wouldn't get a lot of money since it's just a warranty repair! Also, they never return phone calls, even if they say they will. Take your car somewhere else and save yourself frustration. We are going to complain to Honda corporate. Sterling McCall in Kingwood should be shut down!
0 of 0 people found the following review helpful:
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 "great dealership" Jan 22, 2006
Review posted by Accountingpro from houston
Employee(s) I worked with: jesse
Would I recommend this dealership? Yes
Yes
Review: This is the best dealership that I have ever been to. I always get a loaner when I have my maintance done. Employee(s) I worked with: Jesee and the white guy
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