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"Ladies BEWARE! Take your business somewhere else" Nov 18, 2008
Review posted by Felicia from Santa Barbara, CA
Employee(s) I worked with:
Would I recommend this dealership? Absolutely not
Review: I had routine service on my 2006 Lexus with 50K miles at Lexus of Oxnard a couple months ago. They recommended a transmission fluid flush which I paid $400+ for, thinking I would follow dealership recommendations to ensure the life of my extended warranty. I just brought my car in for routine service at Lexus of Concord (in the Bay Area) yesterday and told them I already had a transmission flush. They thought I was mistaken because my car has a sealed transmission and was designed to never need a transmission flush for the LIFE of the car. They showed me the owner's manual and it was clearly stated. They looked up my records and sure enough the service had been performed. Lexus of Oxnard took complete advantage of me as a woman. I am appalled they would be so dishonest and unethical. I will never go back!
0 of 1 people found the following review helpful:
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"Great Team at DCH lexus" Jun 20, 2008
Review posted by Charles from Ventura CA
Employee(s) I worked with: STEVE
Would I recommend this dealership? Yes
Review:
I have never enjoyed buying a car until I bought my first Lexus from this office.....Loved it !!
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